At Your Service: Empowering Customers with Knowledge and Support

From training, through documentation, to support and customer success. Our goal is clear. We aim to enable our customers with the tools to achieve success.

Growing Together

Training, services, knowledge transfer, and partners – what you need to boost your business

We Live Product Data

With customer empowerment in focus, we’ve assembled a team of experts who combine years’ worth of knowledge and experience across data management, technical implementation, as well as both process optimization and product development. All in order to support you optimally.

**PIM Know-how and Experience**

Together with our customers and partners, we implement successful PIM projects for a range of products and industries.

**In-depth Data Management**

Master data, hierarchies, classifications, and data migrations – we work hands-on with complex data structures on a daily basis.

**Process-Level Knowledge**

PIM is more than just software. We understand your workflows and optimize your processes from idea to market.

**Customer Centricity**

We analyze your requirements – and develop solutions that fit perfectly. This is what drives us.

Just the Right Partner for Each Step in Your PIM Journey

The ATAMYA Partner Ecosystem connects you to a powerful network of system integrators, digital agencies, and consultants to help you deliver the best PIM implemention for your company. Our partners combine certified PIM expertise with deep industry and process knowledge, supporting you with a variety of services from initial setup to customization.

**Implementation and Onboarding**

From system setup, through the migration of existing data, to the structuring of you data model and its domains – with ATAMYA, this process is efficient and trouble-free.

**Integration**

From ERP and CRM to commerce platforms – together with our partners, we enable the smooth integration of your marketing and commerce technologies.

**Customization**

Tailor-made automation and workflows as well as flexible commerce solutions guarantee for a smooth and consistent omni-channel experience.

**Maintenance and Growth**

Even after the initial implementation, we guarantee continuous maintenance and modifications of the system, so that your PIM grows with your requirements.

Because Knowledge is Power: Ahead with ATAMYA Academy

From introductory sessions on PIM to system integration and customization – our ATAMYA Academy is designed to enable customers and partners to get the most out of their work with ATAMYA. Our collection of online and in-person software trainings offer a mix of theory, best practice, and hands-on practical content.

**User Training**

Getting started with PIM and daily work within ATAMYA: creating new assets, content enrichment, translation management, and more.

**Data Models**

From how data models work to best practices in building efficient data models.

**API and Customization**

Training on how to use the ATAMYA API to connect to a variety of systems or customize your ATAMYA experience.

**Certifications**

ATAMYA certifications for experts in the field of Product Data Management to reward your well-founded skills.

Your Success Story with ATAMYA

With our targeted support and innovative solutions, we accompany you on your path to your optimal PIM. Efficient, strategic, and always at your service.

**Customer Success**

Targeted support on the highest level: our Customer Success team works with you to achieve your PIM goals, optimizes your projects, and provides consulting on best practices as well as input for on next steps.

**Product Insights**

Exclusive insights and information for our customers: webinars, product update newsletters, feature release communications – everything you need to know to always stay up-to-date.

**Customer Service Experts**

Our experts are always available to assist – be it with trouble–shooting or special requests. Equipped with extensive know-how and PIM expertise, our teams offer quick support.

**Customer Portal and Documentation**

Our comprehensive documentation and ticket system together make sure that your requests and other means of communication are always logged and tracked.

“Our customers’ success is our success. Period. We hope to help our customers get the full value from our solutions with the right person to turn to – whatever challenges they may face.”

Kai Warmus

Director of Customer Management

Do We Dare to Take the Next Step?

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